GENERAL CONDITIONS OF SALE
Preambule.
« martinesingh.com » proposes the sale of works of the mind in various forms, original prints, limited series, reproductions…
« martinesingh.com » is represented by Martine Singh, the owner of the aforementioned site, in her capacity as author photographer.
The professional photography studio and the centre for shipping the photographic works are located at the following address: Domaine du Vert Coteau, Bâtiment C, 14800 Touques - France. Activity registered at the tax offices of the city of CAEN (14000)-France SIRET 453 652 612 00012 - APE 923Á
The conditions of sale are considered to be known by the purchaser before the order is made. Any order implies acceptance by the purchaser of all the general conditions of sale.
The present general conditions and related headings represent all of the rights and obligations of the parties concerning the ordering of products on the Internet. No general or specific condition communicated by the customer will be integrated into the present general conditions of sale.
Copyright.
Buying a print means that you become the owner of the medium in question, not of the image itself. The author alone has the rights relating to his/her works. These rights of use and distribution remain entirely his/her own property and are not dependent on the artistic quality of the image, but on the use which is made of it. Any use, distribution, representation, counterfeit or reproduction, total or even partial of the work is prohibited without the written agreement of the author.
Order.
The customer places his order via the website ‘martinesingh.com’.
To avoid any attempt at fraud, we cannot honour orders whose addresses are PO boxes.
Confirmation of order.
As soon as your order has been recorded, « martinesingh.com »sends you a confirmation email.
By saving or printing this e-mail, you have proof of your order. We recommend you keep this in the contents of our order confirmation.
48 hours after this confirmation, your order is considered to be firm and final. We therefore invite you to inform us by e-mail of your intention to cancel before the end of this time-limit:
- annulation@martinesingh.com - specifying your surname, first name, address and order n°.
Reproductions (cards, posters, book marks…): in the event of supplies being out of stock, we will contact you in the three working days following the sending of our confirmation email, to offer you either a new delivery period of the product, or a replacement product, or the cancellation of the order.
Original prints, limited series : : these articles are personalized works of which you clearly define the characteristics at the time of your order (format, atmosphere, collage…). Consequently, no cancellation of order of these articles will be taken into account in accordance with article L.121-20-2 of consumer legislation (exclusions of the right of withdrawal) of French law.
We will confirm the departure of your parcel by e-mail.
Prices, means of payment, invoicing.
The prices of the products are indicated in euros, pre-tax (VAT not applicable, article 293 B of the CGI, the French General Tax Code). Those expressed in currencies other than euros are given as an indication. The ordered articles are invoiced on the basis of current prices at the time the order is recorded, not including post and packaging.
The carriage costs are paid by yourself. They include a participation in the costs of preparation, packaging and postage costs. They are invoiced to you at the tariff shown on the order form according to the weight and the nature of the article, the geographical area and the shipping method chosen by yourself (by the post office or carrier). Consider grouping together all your articles on a single order. We will not be able to put together two separate orders and the carriage costs will be invoiced for each one.
For any delivery outside Metropolitan France, possible customs charges or local taxes remain your responsibility.
In application of the French law of 12 May 1980, « martinesingh.com » retains the ownership of the product until full payment of the price has been made by the customer.
The price of the articles ordered is payable in full to Martine Singh as soon as your purchase order has been issued on the website « martinesingh.com »according to the following payment method:
- by bank card (secure payment on line).
Your account will be debited only by the full amount of the articles which are actually dispatched.
The invoice will be enclosed with your parcel. It will also be sent to you by e-mail.
Delivery and return methods.
The products will be delivered to the address you indicate. In the event of error by yourself in the wording of the recipient’s contact details (name, first name, number and street name, post code, name of city, telephone number or email address), we cannot be held responsible for the impossibility of delivering the products you ordered. In this case, we will contact you in order to regularise the situation as rapidly as possible.
Whether you order from France or from abroad, we can deliver to your home, to the address indicated by yourself. The parcel will be given directly to the stated recipient, except if this person is absent, when a note reporting its availability will be addressed to him.
The delivery times are indicated as exactly as possible. They include the time necessary for making the original prints and possible additional work, the parcel preparation time as well as the routing time. Exceeding the delivery times cannot give rise to damages.
As soon as the order is received, the recipient must check the condition and conformity of the delivery. If the package is too damaged, you must « refuser » it and have the fact noted by the post office. Please inform us immediately of any such facts by email.
All complaints relating to a defect, an inaccuracy in the quantities or an erroneous product in comparison to the confirmation of your order will have to be formulated in writing (email or recorded delivery letter) within three working days from the date of receipt of the parcel.
The cooling-off period granted to the customer for the purchase of the posters is seven clear days from the date of receipt of the order. During this time, you can return, at your own expense and without other penalties, the reproduction(s) which are not suitable for you. You will then be able to choose the refund of the sums paid or the exchange of the ordered reproduction(s). No product can be refunded or exchanged before being sent back by yourself, in its original packaging, at your expense and at your own risk. This product must be received by the services of « martinesingh.com » in perfect condition, as delivered by ourselves. The product must not have been unsealed and must have no print, stains, scratches or similar.
« martinesingh.com » declines all responsibility for any failure to observe its contractual obligations in the hypothesis of force majeure or chance happening, such as disaster, administrative decision, failure or an internal or external breakdown, natural disaster, war, riot, fire, internal or external strike and generally speaking any event not allowing the correct execution of the orders. « martinesingh.com » will keep the purchaser informed as and when appropriate, of the cases or the events enumerated above.
Litige.
In the event of difficulty relating to the interpretation or application of these conditions of sale, the parties will try as far as possible to solve their dispute amicably.
This contract is subject to French law. In the event of failure of the attempts mentioned above, the French courts will be the only ones deemed competent.
